Transparency, security and responsible data practices are fundamental to how SYR Mediaworks operates across all platforms, brands and digital ecosystems.
Effective Date: 07 May 2026
Last Updated: 07 May 2026
1. Introduction
This Privacy Policy (“Policy”) explains how SYR Mediaworks Private Limited (“Company”, “SYR”, “we”, “our”, “us”) collects, uses, stores, processes, transfers, discloses, and protects personal data and information of users, clients, customers, affiliates, partners, advertisers, merchants, vendors, website visitors, application users, and business associates.
This Policy is designed in accordance with applicable Indian laws including but not limited to:
Digital Personal Data Protection Act, 2023 (DPDP Act)
Information Technology Act, 2000
Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
This Privacy Policy applies to all businesses, products, services, platforms, and operations managed, operated, marketed, or owned by SYR Mediaworks Private Limited including but not limited to:
Digital Marketing Services
Advertising Services
Media Buying Services
Lead Generation Services
Affiliate Marketing Platforms
Cashback Platforms
Mobile Applications
Websites and Landing Pages
SaaS Tools and Dashboards
CRM Systems
Influencer Marketing Campaigns
Automation Tools
AI-Powered Services
Client Servicing Systems
Recruitment Portals
Analytics and Reporting Systems
E-commerce Integrations
Performance Marketing Systems
API and Software Integrations
Social Media Operations
Consulting and Agency Operations
This Policy applies to all users globally wherever legally permitted.
3. DEFINITIONS
For the purpose of this Policy:
“Personal Data” means any data about an individual who is identifiable by or in relation to such data.
“Sensitive Data” includes passwords, financial information, health-related data, biometric data, government identification data, or any data classified as sensitive under applicable laws.
“User” means any individual or entity accessing our services.
“Processing” means collection, recording, storage, organization, sharing, transfer, use, disclosure, deletion, or handling of data.
“Consent” means free, specific, informed, unconditional, and unambiguous indication of agreement.
5. INFORMATION WE COLLECT
We may collect the following categories of information:
A. Personal Information
Full Name
Mobile Number
Email Address
Address Details
Company or Business Name
GST Details
PAN Details (where legally required)
Billing Information
Payment Details
Government-Issued Identification (where required for verification or compliance)
Social Media Profile Details
Business Communication Records
Customer Support Conversations
Uploaded Documents and Files
B. Technical & Device Information
IP Address
Browser Type
Operating System
Device Identifiers
Mobile Device Information
Language Preferences
Referral URLs
ISP Information
Device Activity Logs
App Diagnostics
C. Usage & Behavioral Data
Website Interactions
Clickstream Data
Session Duration
Heatmaps and Analytics
Ad Engagement Metrics
Conversion Tracking
Campaign Performance Data
Search History on Our Platforms
User Preferences and Settings
D. Affiliate & Cashback Data
Affiliate IDs
Merchant Transaction Records
Cashback Eligibility Records
Order Tracking Details
Referral Tracking Information
Attribution Data
Commission History
Reward History
Wallet Balances (if applicable)
E. Marketing & Advertising Data
Ad Campaign Interactions
Lead Form Submissions
CRM Records
Advertising Identifiers
Audience Segmentation Data
Pixel and Conversion Tracking Data
Remarketing Audience Information
F. Recruitment & Vendor Information
Resume/CV Data
Employment History
Educational Qualifications
Vendor Contracts
Freelancer Details
KYC Documents (where required)
6. SOURCES OF INFORMATION
We may collect information:
Directly from Users
Through Website Forms
Through Mobile Applications
Via Cookies and Tracking Technologies
Through Affiliate Networks
Through Advertising Platforms
Through CRM Integrations
Through Social Media Platforms
Through Business Partners and Merchants
Through Publicly Available Sources
Through Customer Support Interactions
Through APIs and Integrations
7. LEGAL BASIS FOR PROCESSING
We process data based on:
User Consent
Performance of Contractual Obligations
Compliance with Legal Obligations
Legitimate Business Interests
Fraud Prevention and Security Purposes
Business Analytics and Operational Requirements
Employment and Recruitment Purposes
Where required by law, consent will be obtained before processing personal data.
8. PURPOSES OF DATA COLLECTION
We may use collected information for:
Providing Digital Marketing and Advertising Services
Managing Affiliate Marketing Systems
Managing Cashback Systems
Performance Tracking and Analytics
Campaign Optimization
Client Onboarding and Servicing
Customer Support and Communication
Payment Processing and Invoicing
Fraud Prevention and Risk Management
Security Monitoring
Legal Compliance and Audits
AI Model Improvement and Automation Systems
Internal Business Analytics
Recruitment and HR Purposes
Sending Transactional Notifications
Marketing Communications (where permitted)
Product Development and Testing
Account Verification and KYC
Website and Application Improvements
CRM Management
Retargeting and Remarketing
Affiliate Commission Processing
Influencer Campaign Management
Merchant and Partner Integrations
9. CONSENT MANAGEMENT
By using our services, users consent to data processing practices described in this Policy.
Users may:
Withdraw Consent at Any Time
Opt Out of Marketing Communications
Request Deletion of Data
Request Correction of Inaccurate Data
Restrict Certain Forms of Processing Where Legally Applicable
Withdrawal of consent shall not affect processing already completed prior to withdrawal.
10. COOKIES & TRACKING TECHNOLOGIES
We use cookies, SDKs, tracking pixels, APIs, scripts, tags, and similar technologies for:
Authentication
Security
Analytics
Ad Attribution
Affiliate Tracking
Cashback Validation
User Preferences
Session Management
Retargeting Campaigns
Fraud Detection
Website Optimization
Third-party services may place cookies or trackers including but not limited to:
Google
Meta
LinkedIn
TikTok
Microsoft
Affiliate Networks
Analytics Providers
Advertising Exchanges
CRM Platforms
Users may disable cookies through browser settings; however, some services may not function properly.
11. THIRD-PARTY SERVICES
We may integrate with or use third-party platforms including:
Payment Gateways
Cloud Hosting Providers
Affiliate Networks
CRM Systems
Advertising Platforms
Analytics Providers
Merchant Platforms
Automation Tools
Email Service Providers
Social Media Platforms
AI and Machine Learning Providers
Such third parties may independently process user data according to their own policies.
We are not responsible for third-party privacy practices beyond our direct control.
12. DATA SHARING & DISCLOSURE
We may share information with:
Employees and Authorized Personnel
Clients and Advertisers
Merchant Partners
Affiliate Networks
Service Providers
Payment Processors
Cloud Service Providers
Legal Advisors and Auditors
Government Authorities and Regulators
Law Enforcement Agencies
Technology Vendors
Business Partners
Successors in Case of Merger, Acquisition, or Restructuring
We do not sell personal data in violation of applicable Indian law.
13. INTERNATIONAL DATA TRANSFERS
User data may be processed, stored, or transferred outside India where required for operational, technological, or service-related purposes.
By using our services, users consent to such transfers subject to applicable legal safeguards.
14. DATA RETENTION POLICY
We retain data only for as long as necessary to:
Fulfill Contractual Obligations
Provide Services
Maintain Business Records
Comply with Laws and Regulations
Resolve Disputes
Enforce Agreements
Prevent Fraud and Abuse
Retention periods may vary depending on the nature of services and legal obligations.
Upon expiry of retention requirements, data may be deleted, anonymized, archived, or securely destroyed.
15. DATA SECURITY
We implement commercially reasonable security practices including:
Encryption Technologies
Access Controls
Firewalls
Secure Cloud Infrastructure
Authentication Systems
Monitoring and Logging Systems
Data Backup Mechanisms
Internal Access Restrictions
Security Audits
Employee Confidentiality Obligations
Despite reasonable safeguards, no electronic transmission or storage system can guarantee absolute security.
Users acknowledge that internet-based services inherently involve cybersecurity risks.
16. USER RIGHTS UNDER APPLICABLE LAWS
Subject to applicable law, users may have rights to:
Access Personal Data
Request Correction or Updates
Request Deletion or Erasure
Withdraw Consent
Obtain Information About Data Processing
Request Grievance Redressal
Nominate Another Person in Accordance with Applicable Law
File Complaints with Relevant Authorities Where Legally Permitted
Requests may be submitted via business@syr.co.in.
We reserve the right to verify identity before processing requests.
17. GRIEVANCE REDRESSAL
In accordance with applicable Indian law, users may contact our grievance or compliance team for privacy-related concerns.
📧 Email: business@syr.co.in
We shall make reasonable efforts to respond within timelines prescribed under applicable laws.
18. AFFILIATE MARKETING & CASHBACK TERMS
For affiliate marketing and cashback platforms:
Cashback Depends on Successful Tracking and Merchant Approval.
Tracking May Fail Due to Browser Settings, Ad Blockers, VPNs, Device Issues, or Third-Party Technical Limitations.
Merchants and Affiliate Networks Hold Final Authority Regarding Commission Approval or Rejection.
Cashback Timelines May Vary.
Fraudulent, Abusive, Duplicate, or Suspicious Activity May Result in Account Suspension, Cancellation of Rewards, Legal Action, or Permanent Bans.
We Do Not Guarantee Earnings, Commissions, Cashback Confirmations, or Affiliate Results.
Users Are Responsible for Reviewing Merchant-Specific Terms.
19. AI, AUTOMATION & ANALYTICS
We may use AI systems, machine learning tools, automation technologies, and analytics platforms for:
Campaign Optimization
Lead Scoring
Reporting and Insights
Customer Support Automation
Ad Targeting Optimization
Fraud Detection
Workflow Automation
Content Personalization
Business Intelligence
Such systems may process user interactions and behavioral data.
20. CHILDREN’S PRIVACY
Our services are not intended for individuals below 18 years of age.
We do not knowingly collect personal data from minors.
If any parent or guardian believes a minor has provided data, they may contact us for deletion requests.
21. ADVERTISING & REMARKETING
We may use advertising and remarketing services provided by third-party platforms including Google Ads, Meta Ads, LinkedIn Ads, TikTok Ads, and similar providers.
Users may receive personalized advertisements based on interactions, website visits, interests, and behavioral patterns.
Users may manage advertising preferences through applicable platform settings.
22. PAYMENT & FINANCIAL INFORMATION
Payment transactions may be processed through third-party payment processors.
We do not intentionally store full card details unless legally permitted and securely processed.
Financial data handling may be subject to banking, RBI, payment gateway, and anti-fraud regulations.
23. BUSINESS TRANSFERS
In case of merger, acquisition, restructuring, investment, or sale of assets, user data may be transferred as part of business operations subject to applicable law.
24. INTELLECTUAL PROPERTY & PLATFORM ABUSE
Users shall not misuse our platforms, systems, campaigns, APIs, tools, or affiliate mechanisms.
Unauthorized access, scraping, abuse, reverse engineering, fraudulent tracking, fake leads, spam activity, or system manipulation may result in legal action.
25. LIMITATION OF LIABILITY
To the maximum extent permitted under applicable law:
SYR Mediaworks Private Limited Shall Not Be Liable for Indirect, Incidental, Consequential, Punitive, or Special Damages.
We Shall Not Be Responsible for Losses Arising from Third-Party Services, Platform Outages, Merchant Actions, Affiliate Network Decisions, Data Breaches Beyond Reasonable Control, Cyberattacks, Force Majeure Events, or User Negligence.
Users Use Our Services at Their Own Risk.
Maximum Liability, Where Legally Enforceable, Shall Not Exceed the Amount Paid by the User to the Company for the Relevant Services.
26. INDEMNIFICATION
Users agree to indemnify and hold harmless SYR Mediaworks Private Limited, its directors, employees, affiliates, contractors, and partners against claims, damages, liabilities, losses, legal expenses, or penalties arising from:
Violation of Laws
Breach of this Policy
Fraudulent Activity
Misuse of Services
Violation of Third-Party Rights
27. FORCE MAJEURE
We shall not be liable for delays or failures arising due to events beyond reasonable control including:
Natural Disasters
Internet Outages
Cyberattacks
Government Restrictions
Technical Failures
War
Strikes
Pandemics
Infrastructure Disruptions
28. GOVERNING LAW & JURISDICTION
This Privacy Policy shall be governed by the laws of India.
Any disputes arising in relation to this Policy shall be subject to the exclusive jurisdiction of competent courts in India.
29. CHANGES TO THIS POLICY
We reserve the right to modify, update, revise, or replace this Privacy Policy at any time without prior notice.
Updated versions shall become effective immediately upon publication unless otherwise stated.
Continued use of services after updates constitutes acceptance of the revised Policy.
30. CONTACT INFORMATION
For privacy-related queries, legal notices, complaints, compliance requests, or data requests, contact:
SYR Mediaworks Private Limited
📧 Email: business@syr.co.in
31. ACKNOWLEDGEMENT
By accessing or using our websites, applications, services, platforms, campaigns, affiliate systems, cashback systems, or digital properties, users acknowledge that they:
Have Read this Privacy Policy
Understand the Contents of this Policy
Consent to Collection and Processing of Data
Agree to Applicable Terms and Conditions
Accept Lawful Use of Technologies, Analytics, and Tracking Systems Described Herein
IMPORTANT NOTE
This Privacy Policy template is drafted in a broad commercial format suitable for multiple digital businesses operated by SYR Mediaworks Private Limited.
For highly regulated sectors including fintech, healthcare, lending, insurance, crypto, gaming, or RBI-regulated activities, separate legal review and sector-specific compliance documentation may additionally be required.