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Legal Policy

Terms and Conditions

Transparency, security and responsible data practices are fundamental to how SYR Mediaworks operates across all platforms, brands and digital ecosystems.

Effective Date: 07 May 2026
Last Updated: 07 May 2026

1. INTRODUCTION

These Terms & Conditions (“Terms”) govern access to and use of all websites, mobile applications, platforms, software, digital products, advertising systems, affiliate systems, cashback systems, APIs, tools, dashboards, campaigns, and services operated, managed, marketed, or owned by SYR Mediaworks Private Limited (“Company”, “SYR”, “we”, “our”, “us”).

By accessing, browsing, registering, purchasing, subscribing to, or using any of our services, platforms, or digital properties, users agree to be legally bound by these Terms.

If you do not agree with these Terms, you must discontinue use of our services immediately.

2. COMPANY DETAILS

SYR Mediaworks Private Limited
Incorporated under the Companies Act, 2013 (India)

📧 Email: business@syr.co.in
🌐 Website: syr.co.in

3. APPLICABILITY

These Terms apply to all products, services, systems, applications, domains, brands, sub-brands, white-label platforms, subsidiaries, affiliate properties, partner properties, digital assets, and operations owned, operated, managed, controlled, marketed, licensed, or commercially used by SYR Mediaworks Private Limited, including but not limited to:

  • Digital Marketing Services
  • Advertising Services
  • Media Buying Services
  • Lead Generation Services
  • Affiliate Marketing Platforms
  • Cashback Platforms
  • Mobile Applications
  • Websites and Landing Pages
  • SaaS Tools and Dashboards
  • CRM Systems
  • Influencer Marketing Campaigns
  • Automation Tools
  • AI-Powered Services
  • Client Servicing Systems
  • Recruitment Portals
  • Analytics and Reporting Systems
  • E-commerce Integrations
  • Performance Marketing Systems
  • API and Software Integrations
  • Social Media Operations
  • Consulting and Agency Operations

These Terms shall automatically apply to all current and future brands, applications, domains, websites, software products, campaigns, dashboards, affiliate systems, cashback systems, APIs, tools, and digital properties launched, acquired, operated, partnered, marketed, or managed by SYR Mediaworks Private Limited without requiring separate agreements unless specifically stated otherwise.

These Terms apply to all users, visitors, customers, affiliates, advertisers, merchants, vendors, freelancers, influencers, agencies, partners, clients, contractors, employees, and third-party users accessing any related platform or service.

4. ELIGIBILITY

By using our services, you confirm that:

  • You are at least 18 years of age.
  • You have legal authority to enter into binding agreements.
  • You will comply with all applicable laws and regulations.
  • You will provide accurate and complete information.

We reserve the right to suspend or terminate accounts that provide false, misleading, or incomplete information.

5. USER ACCOUNTS

Users may be required to create accounts to access certain services.

Users are responsible for:

  • Maintaining account confidentiality
  • Protecting login credentials
  • All activities conducted through their account
  • Immediately reporting unauthorized access

We reserve the right to suspend, restrict, or terminate accounts at our sole discretion.

6. SERVICES

We may provide services including but not limited to:

  • Advertising and Media Buying
  • Affiliate Marketing Solutions
  • Cashback and Rewards Systems
  • Lead Generation Campaigns
  • Performance Marketing
  • AI and Automation Services
  • CRM and SaaS Tools
  • Website and Application Development
  • Social Media Marketing
  • Influencer Campaign Management
  • Analytics and Reporting
  • Consulting Services

We may modify, discontinue, restrict, or update services without prior notice.

7. ACCEPTABLE USE POLICY

Users agree not to:

  • Violate any law or regulation
  • Use services for fraudulent purposes
  • Generate fake leads, fake clicks, fake traffic, or fraudulent conversions
  • Abuse cashback systems or affiliate systems
  • Attempt unauthorized access to systems
  • Upload malware, viruses, or malicious code
  • Scrape or copy platform data without authorization
  • Interfere with platform functionality
  • Use bots or automation for abuse purposes
  • Infringe intellectual property rights
  • Engage in spam, phishing, or deceptive practices

Violation may result in account suspension, legal action, financial penalties, or permanent bans.

8. AFFILIATE MARKETING TERMS

For affiliate marketing services and systems:

  • Affiliate tracking depends on third-party systems and cookies.
  • Commission approval is subject to merchant and affiliate network validation.
  • We do not guarantee commissions, conversions, approvals, or earnings.
  • Fraudulent transactions may result in cancellation of commissions.
  • Affiliate payouts may be delayed due to merchant validation timelines.
  • Users are responsible for complying with merchant-specific terms.

9. CASHBACK TERMS

For cashback platforms and reward systems:

  • Cashback tracking is dependent on affiliate systems and merchant validation.
  • Cashback may fail due to ad blockers, VPNs, browser settings, technical failures, or tracking interruptions.
  • Cashback approval timelines vary by merchant.
  • We reserve the right to reverse cashback in cases of cancellations, refunds, fraud, abuse, or merchant rejection.
  • Fraudulent activity may result in permanent suspension.
  • Minimum withdrawal thresholds may apply.

10. PAYMENTS & BILLING

Users agree to pay all applicable fees, charges, taxes, and invoices.

  • Payments may be processed through third-party payment providers.
  • Invoices must be paid within agreed timelines.
  • Late payments may attract penalties or service suspension.
  • Taxes including GST may apply.
  • Refunds are subject to applicable refund policies.

We reserve the right to recover outstanding dues through legal remedies.

11. REFUND POLICY

Unless otherwise agreed in writing:

  • Marketing, advertising, consulting, and service fees are generally non-refundable.
  • Refund eligibility depends on project stage, merchant policies, campaign execution, and contractual agreements.
  • Chargebacks or fraudulent payment disputes may result in account restrictions and legal action.

12. INTELLECTUAL PROPERTY RIGHTS

All trademarks, logos, software, systems, content, creatives, reports, graphics, code, databases, APIs, dashboards, and materials are owned by or licensed to SYR Mediaworks Private Limited.

Users shall not:

  • Copy or reproduce materials
  • Reverse engineer software
  • Resell services without authorization
  • Use branding without permission

Unauthorized usage may result in legal action.

13. USER CONTENT

Users retain ownership of content submitted by them.

By submitting content, users grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, process, display, and distribute such content for operational, promotional, security, analytical, or service-related purposes.

Users are solely responsible for ensuring submitted content does not violate laws or third-party rights.

14. THIRD-PARTY SERVICES

Our platforms may integrate with third-party providers including:

  • Google
  • Meta
  • LinkedIn
  • TikTok
  • Payment gateways
  • Affiliate networks
  • Cloud providers
  • Analytics tools
  • AI service providers

We are not responsible for third-party services, outages, policies, or actions.

15. DATA PRIVACY

User data shall be handled in accordance with our Privacy Policy.

By using our services, users consent to collection, storage, processing, and transfer of data as described in applicable privacy documents.

16. AI, AUTOMATION & ANALYTICS

We may use AI systems, automation tools, analytics engines, machine learning technologies, and behavioral analysis systems for:

  • Campaign optimization
  • Fraud prevention
  • Customer support
  • Reporting and analytics
  • Lead scoring
  • Workflow automation
  • Performance optimization

Users acknowledge that automated systems may influence recommendations, targeting, optimization, and platform behavior.

17. PLATFORM AVAILABILITY

We do not guarantee uninterrupted, secure, or error-free operation of services.

Services may be interrupted due to:

  • Maintenance
  • Technical failures
  • Cybersecurity incidents
  • Third-party outages
  • Government restrictions
  • Force majeure events

18. DISCLAIMER

All services are provided on an “AS IS” and “AS AVAILABLE” basis.

We disclaim all warranties including:

  • Accuracy
  • Reliability
  • Availability
  • Merchant approvals
  • Campaign results
  • Affiliate earnings
  • Cashback guarantees
  • Business outcomes

We do not guarantee revenue, leads, conversions, rankings, traffic, profits, or business growth.

19. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • SYR Mediaworks Private Limited shall not be liable for indirect, incidental, punitive, consequential, or special damages.
  • We shall not be responsible for losses arising from platform outages, third-party actions, merchant decisions, affiliate network decisions, cyberattacks, tracking failures, or technical interruptions.
  • Maximum liability shall not exceed the amount paid by the user for relevant services.

Users use our services at their own risk.

20. INDEMNIFICATION

Users agree to indemnify and hold harmless SYR Mediaworks Private Limited, its directors, employees, affiliates, contractors, vendors, and partners against any claims, liabilities, damages, losses, penalties, or legal expenses arising from:

  • Breach of these Terms
  • Fraudulent activity
  • Violation of laws
  • Misuse of platforms
  • Violation of third-party rights

21. TERMINATION

We reserve the right to suspend, restrict, or terminate access to services at any time without prior notice for:

  • Policy violations
  • Fraudulent behavior
  • Legal compliance requirements
  • Risk management reasons
  • Operational requirements

Termination does not waive outstanding liabilities or legal rights.

22. FORCE MAJEURE

We shall not be liable for delays or failures caused by circumstances beyond reasonable control including:

  • Natural disasters
  • Internet failures
  • Cyberattacks
  • Government restrictions
  • War
  • Pandemics
  • Technical infrastructure failures

23. GOVERNING LAW & JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of competent courts in India.

24. CHANGES TO TERMS

We reserve the right to modify, revise, update, or replace these Terms at any time.

Updated Terms become effective immediately upon publication unless otherwise stated.

Continued use of services constitutes acceptance of revised Terms.

25. CONTACT INFORMATION

For legal notices, support, complaints, or compliance-related queries:

SYR Mediaworks Private Limited
📧 Email: business@syr.co.in

26. ACKNOWLEDGEMENT

By accessing or using our websites, applications, systems, campaigns, affiliate platforms, cashback systems, APIs, tools, dashboards, software, or services, users acknowledge that they:

  • Have read these Terms & Conditions
  • Understand these Terms
  • Agree to be legally bound by these Terms
  • Agree to comply with all applicable laws and regulations

27. DIGITAL ADVERTISING & MEDIA BUYING TERMS

For advertising, media buying, and campaign management services:

  • Advertising platforms including Google, Meta, TikTok, LinkedIn, Microsoft, Snapchat, X (Twitter), and third-party ad exchanges operate independently.
  • Advertising account approvals, suspensions, restrictions, policy violations, or bans are controlled by the respective platforms.
  • We do not guarantee ad approvals, ad reach, conversions, engagement, ROI, ROAS, sales, or business growth.
  • Campaign performance may fluctuate due to algorithm changes, competition, audience behavior, platform policies, seasonal changes, or technical limitations.
  • Clients are responsible for ensuring that advertisements, creatives, landing pages, offers, claims, and products comply with applicable laws and platform advertising policies.
  • We reserve the right to reject campaigns involving illegal, misleading, fraudulent, harmful, adult, restricted, prohibited, or non-compliant content.
  • Advertising spend paid directly to third-party platforms is generally non-refundable.
  • Campaign timelines and results may vary depending on platform approval processes and market conditions.

28. LEAD GENERATION TERMS

For lead generation campaigns and services:

  • Lead quality may vary depending on audience targeting, market demand, campaign optimization, platform policies, and user behavior.
  • We do not guarantee conversions, purchases, appointments, closures, or revenue generation from leads.
  • Clients are responsible for timely follow-up, lead nurturing, sales handling, and conversion management.
  • Duplicate, fake, low-intent, invalid, or spam leads may occasionally occur despite filtering measures.
  • Lead data usage must comply with applicable privacy and data protection laws.
  • Users and clients shall not misuse lead data for unlawful communications, spam, harassment, or unauthorized solicitation.

29. SOFTWARE, SAAS & API TERMS

For SaaS tools, APIs, dashboards, software systems, automation tools, and technical platforms:

  • Access may be subscription-based, usage-based, invitation-based, or enterprise-restricted.
  • Users shall not reverse engineer, decompile, replicate, duplicate, exploit, or misuse any software, API, automation workflow, codebase, or dashboard.
  • API rate limits, fair usage limits, bandwidth limits, storage restrictions, or technical restrictions may apply.
  • We reserve the right to modify features, discontinue tools, update APIs, restrict usage, or change technical specifications at any time.
  • Downtime, bugs, maintenance interruptions, integration failures, or technical errors may occasionally occur.
  • Users are responsible for maintaining backups and safeguarding credentials.
  • Unauthorized access attempts, security testing without authorization, scraping, or exploitation attempts are strictly prohibited.

30. SOCIAL MEDIA & INFLUENCER TERMS

For social media management and influencer-related services:

  • Social media platforms independently control reach, visibility, monetization, and account status.
  • Follower growth, engagement metrics, virality, or audience reach cannot be guaranteed.
  • Influencer collaborations depend on third-party creators, audience response, and platform behavior.
  • Users and clients are responsible for ensuring that campaign content complies with advertising disclosure laws and platform guidelines.
  • We are not responsible for influencer misconduct, audience backlash, copyright claims, or platform penalties resulting from third-party actions.

31. RECRUITMENT & EMPLOYMENT TERMS

For recruitment systems, hiring portals, HR operations, and talent acquisition services:

  • Applicants are responsible for accuracy of resumes, qualifications, certifications, and employment records.
  • We do not guarantee employment, interviews, offers, placements, or compensation packages.
  • Background verification, eligibility checks, compliance verification, and hiring decisions may be conducted by employers or third-party agencies.
  • Fraudulent applications, fake documentation, impersonation, or misleading information may result in blacklisting and legal action.

32. E-COMMERCE & MERCHANT TERMS

For merchant integrations, e-commerce systems, marketplaces, and transaction-related services:

  • Product pricing, stock availability, shipping timelines, cancellations, and refunds are controlled by respective merchants or sellers.
  • We are not responsible for product defects, delivery failures, merchant disputes, warranty claims, or service deficiencies of third-party sellers.
  • Users must review merchant-specific terms, return policies, warranty conditions, and payment terms before purchases.
  • Affiliate commissions and cashback rewards may depend on successful order completion and merchant approval.

33. COMPLIANCE WITH INDIAN LAWS

Users agree to comply with all applicable Indian laws and regulations including but not limited to:

  • Digital Personal Data Protection Act, 2023
  • Information Technology Act, 2000
  • Consumer Protection Act, 2019
  • Intellectual property laws
  • Advertising and endorsement guidelines
  • Anti-spam and communication laws
  • Cybersecurity and fraud prevention laws
  • Applicable taxation and GST laws

Users are solely responsible for ensuring lawful use of services.

34. CYBERSECURITY & FRAUD PREVENTION

We reserve the right to monitor platform activity, transactions, campaigns, traffic, referrals, user behavior, and technical interactions for fraud prevention, abuse detection, policy enforcement, legal compliance, cybersecurity monitoring, and operational integrity.

Activities that may trigger investigation or restriction include:

  • Fake traffic generation
  • Bot activity
  • Suspicious referrals
  • Unauthorized automation
  • Fraudulent cashback behavior
  • Account manipulation
  • Spam or phishing attempts
  • Unauthorized scraping
  • Security testing without authorization

We may suspend accounts, withhold payouts, reverse rewards, block access, or report activities to authorities where necessary.

35. ELECTRONIC COMMUNICATIONS

By using our services, users consent to receiving electronic communications including:

  • Emails
  • Notifications
  • Invoices
  • Legal notices
  • Marketing messages
  • OTP verification messages
  • System alerts
  • Transactional communications

Electronic communications shall satisfy legal communication requirements where permitted under applicable law.

36. SURVIVAL OF TERMS

Clauses relating to intellectual property, payments, indemnification, liability limitations, dispute resolution, confidentiality, compliance obligations, fraud prevention, and governing law shall survive termination of services or accounts.

37. SEVERABILITY

If any provision of these Terms is held invalid, unlawful, or unenforceable, remaining provisions shall continue in full force and effect.

38. WAIVER

Failure to enforce any provision of these Terms shall not constitute waiver of any rights or provisions.

39. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any additional agreements, constitute the complete agreement between users and SYR Mediaworks Private Limited regarding use of services.

IMPORTANT NOTE

These Terms & Conditions are drafted in a broad commercial format suitable for multiple digital businesses and brands operated by SYR Mediaworks Private Limited.

For regulated industries including fintech, lending, insurance, healthcare, crypto, gaming, or RBI-regulated activities, additional compliance documentation and legal review may be required.

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